Sainsbury’s Faces Challenges with Payments and Online Delivery Due to IT Breakdown

Sainsbury’s Faces Challenges with Payments and Online Delivery Due to IT Breakdown

Sainsbury’s stores are currently open with some technical limitations affecting contactless and mobile payments, as well as the use of Nectar cards and the SmartShop app. Despite these issues, customer personal data remains safe and secure.

The grocery retailer had partnered with Checkout.com in 2022 to modernize its payment infrastructure, starting with the introduction of till-free technology and SmartShop functionality. This allows customers to pay for their purchases through an app on their smartphones, using digital wallets like Apple Pay and Google Pay.

Helen Hunter, Chief Technology Officer at Sainsbury’s, expressed excitement about providing customers with a seamless shopping experience through Checkout.com’s technology. The partnership aims to simplify and enhance the payment process across Sainsbury’s, Argos, and Habitat stores.

Additionally, StrongPoint was selected by Sainsbury’s in January to supply order picking technology for online grocery orders fulfilled manually in-store. Sainsbury’s, the UK’s second largest grocery retailer, operates over 1,400 supermarkets and convenience stores, employing more than 152,000 individuals.

Jacob Tveraabak, CEO of StrongPoint, highlighted their commitment to serving grocery retailers with innovative e-commerce technologies, stating that their e-commerce order picking solution is world-class. Serving a major player in the industry like Sainsbury’s is a testament to the quality of their solution.

spot_img

More from this stream

Recomended

Global Energy Giants Confirm Participation at Libya Energy & Economic Summit 2026

PRWire

The Libya Energy & Economic Summit 2026 will gather global energy leaders in Tripoli this January to finalize upstream investment...

PRWire Press release Distribution Service.

Coherent Solutions Unveils 2026 Strategy for Middle East’s Digital Fitness Revolution

PRWire

The Future of Fitness 2026 report by Coherent Solutions identifies the Middle East as the epicenter of a “Human Performance...

PRWire Press release Distribution Service.

Cielomar Recovery Announces Grand Reopening Under Original Ownership

PRWire

A Nature-Integrated Eating Disorder Treatment Center Renewing Its Commitment to “Real  Life Recovery” and “A Community of Care”  Moss Beach,...

PRWire Press release Distribution Service.

Vedanta Resources Launches CopperTech Metals to Strengthen U.S. Copper Supply and Advance Tech Infrastructure

PRWire

NEW YORK — Vedanta Resources Limited (“Vedanta”) has announced the launch of CopperTech Metals Inc., a U.S.-based company dedicated to...

PRWire Press release Distribution Service.

Vedanta Resources Launches CopperTech Metals to Strengthen U.S. Copper Supply and Advance Tech Infrastructure

PRWire

NEW YORK — Vedanta Resources Limited (“Vedanta”) has announced the launch of CopperTech Metals Inc., a U.S.-based company dedicated to...

PRWire Press release Distribution Service.

African Petroleum Producers Organization (APPO) Appoints Farid Ghezali as Secretary General, Charting New Course for African Oil Producers

PRWire

JOHANNESBURG, South Africa, November 6, 2025/ -- The African Petroleum Producers Organization (APPO) appointed Algeria’s Farid Ghezali as its new Secretary General during the Ministerial Council Meeting in the Republic of Congo this week. Ghezali

PRWire Press release Distribution Service.