Meridian, Idaho – 2024 – D&L Garage Doors, a leading provider of garage door repair, sales, and installation services in the Treasure Valley, is thrilled to announce its recent recognition as the "Best Local Garage Door Service" by "Three Best Rated."
This award celebrates D&L Garage Doors' outstanding commitment to quality and customer satisfaction, particularly in Meridian, Idaho.
D&L Garage Doors has become a trusted name for North and South Meridian homeowners in zip codes 83646 and 83642. With services ranging from broken spring repairs to new garage door opener replacements, D&L has consistently prioritized reliability and excellence in every project, achieving an impressive 4.9-star average rating online. This award acknowledges the company's dedication to delivering exceptional customer service, ensuring that each repair, installation, and tune-up meets the highest standards.
"We're deeply honored by this recognition," said David T, Service Manager at D&L Garage Doors. "It reflects our team's hard work and dedication to providing top-quality garage door solutions for the Meridian community. We're grateful for the trust our customers place in us, and we're excited to continue exceeding expectations.
About D&L Garage Doors - Local Garage Door Repair Experts!
Founded in 2010, D&L Garage Doors has pioneered garage door services across the Treasure Valley. Known for its fast, honest, and affordable approach, the company is committed to making local homes safer and more secure with dependable garage door solutions.
D&L Garage Doors | Your Trusted Garage Door Experts in Meridian
Contact: 208-650-4304, 3800 W Chinden Blvd, Boise, Idaho 83714
IFS BOLO 15: A new AI-powered accounting solution driving back-office efficiency.
AI Automation for AP Invoicing: Streamlining cash flow and enhancing productivity.
IFS Tobin & IFS iLandMan Updates: Simplifying brine leasing for clean energy projects.
IFS, a leading provider of enterprise cloud and industrial AI software, has unveiled next-generation product enhancements designed to transform efficiency and sustainability for upstream oil and gas organizations. These new releases leverage IFS.ai to deliver unprecedented back-office automation, improved operational workflows, and enhanced capabilities for clean energy operations. With these innovations, IFS aims to empower the oil and gas industry to meet evolving challenges, reduce costs, and support the global transition towards more sustainable energy practices.
IFS BOLO 15: Next-Level AI-Driven Oil & Gas Accounting
IFS Energy & Resources introduces IFS BOLO 15, a next-gen oil and gas accounting solution delivering unmatched processing power to handle any business scenario. Powered by IFS.ai, IFS BOLO 15 revolutionizes back-office efficiency through:
Streamlined Workflows: Reducing rework, automating repetitive tasks, and simplifying audit processes. By minimizing manual interventions, companies can achieve significant time savings and reduce human error, leading to more consistent and reliable outcomes.
Modern Usability: An intuitive, modern user interface that minimizes learning time and enhances user satisfaction. The new UI is designed to be both visually appealing and functionally robust, allowing users to quickly adapt and utilize all features with minimal training.
Enhanced Security: Multi-layered protection at the code, networking, and data levels, ensuring that sensitive business information remains secure. This includes advanced encryption methods, secure access protocols, and continuous monitoring to detect and mitigate potential threats.
Open Data Access: Seamless integration with Microsoft Power BI for in-depth data analysis. Users can generate powerful visual reports, gain valuable insights into financial and operational data, and make more informed business decisions based on real-time information.
AI Automation for AP Invoicing: Optimize Cash Flow
The new release of IFS BOLO 15 also introduces AI-powered AP invoicing capabilities, enhancing existing IFS investments like IFS Excalibur, IFS Qbyte, IFS IDEAS, and IFS Enterprise Upstream. Key benefits include:
Automated Invoicing: Reduces processing time and increases accuracy by automating the entire invoicing workflow. This includes data extraction, validation, and reconciliation, ensuring that invoices are processed quickly and with minimal errors, leading to faster payments and improved financial management.
Optimized Payment Cycles: Improves cash flow and productivity by ensuring that invoices are processed and approved efficiently. The automated system can also identify opportunities for early payment discounts, further contributing to cost savings.
Vendor Self-Service Portal: Enhances vendor relationships with an easy-to-use platform that allows vendors to submit invoices, check payment status, and communicate directly with the accounts payable team. This transparency helps build trust and ensures that vendors are kept informed throughout the invoicing process.
Clean Energy Focus: IFS Tobin & IFS iLandMan Enhancements
In its commitment to sustainability, IFS has integrated new brine leasing capabilities through IFS iLandMan and IFS Tobin data. This integration streamlines leasing processes for lithium projects, a critical component in the clean energy transition. By simplifying the leasing workflow, IFS enables customers to reduce administrative overhead and focus on project development, accelerating the shift towards renewable energy sources. The new enhancements also provide better visibility into lease data, helping operators make more informed decisions and effectively manage their clean energy portfolios.
Bridging Oil Fields and Back Offices to Reduce Emissions
IFS Energy & Resources continues to bridge the gap between oil field operations and back-office functions, helping companies reduce Scope 1 and Scope 2 emissions. By integrating with IFS Cloud, IFS Ultimo, and IFS Copperleaf, oil and gas operators can optimize costs, manage risks, and ensure revenue assurance while promoting sustainable practices. The seamless connectivity between field data and back-office systems allows for real-time monitoring of emissions, enabling operators to take proactive steps to minimize their environmental impact and meet regulatory requirements. These tools also provide insights into asset performance, helping companies to make data-driven decisions that balance profitability with sustainability goals.
Dale McMullin, Chief Technology Officer at IFS Energy & Resources, commented, “Our latest innovations reflect our commitment to providing stronger, more efficient technology to our customers, ensuring sustainability is at the core of every product we develop. By focusing on cutting-edge AI and automation, we are giving our customers the tools they need to transform their operations, reduce costs, and achieve their sustainability targets. We believe that by embedding sustainability into our solutions, we are not only helping our customers succeed but also contributing to a cleaner and more sustainable future for the industry.”
About IFS Energy & Resources
IFS Energy & Resources (formerly P2 Energy Solutions) is a trusted leader in software and data solutions for the upstream oil and gas sector. Our solutions in production, accounting, land, and geospatial information are industry standards, relied upon by nearly 2,000 companies worldwide to automate business processes, reduce costs, and maximize asset value. With a focus on innovation and customer success, we continuously leverage technology and industry expertise to build a competitive advantage for our customers. Our integrated solutions help businesses streamline workflows, automate complex processes, and drive productivity across all areas of their operations, ultimately maximizing profitability and ensuring long-term success. Visit ifs.com/energy-and-resources for more information.
LogRhythm | Exabeam Appoints Yasser Ali as Regional Director for Saudi Arabia and the Gulf Region to Support Local Cybersecurity Requirements
Ali brings over two decades of experience in the IT industry at AmiViz, Intel Security, and 3Com to LogRhythm | Exabeam
Riyadh, Kingdom of Saudi Arabia, 11 November 2024 – LogRhythm | Exabeam, a global cybersecurity leader that delivers AI-driven security operations, has appointed Yasser Ali as its Regional Director for Saudi Arabia and Gulf Region. The strategic appointment provides dedicated, on-the-ground support to LogRhythm | Exabeam customers and partners across the Gulf region, including the Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Qatar, Bahrain, Oman, Kuwait, Iraq, and Jordan. Ali will play an instrumental role in strengthening the region’s cybersecurity foundation and mitigating evolving cyberthreats.
Ali brings more than 24 years of IT industry experience to the role, previously holding managerial positions at AmiViz, Intel Security, and 3Com spanning across locations including Egypt, the KSA, and North Africa. As Regional Director for the Gulf Region, he will oversee operations, develop strategic initiatives, and deliver tailored solutions to address unique cybersecurity challenges in the Gulf. He will apply his security information and event management (SIEM) industry expertise to enable local organizations to access the most innovative security operations solutions.
“We are thrilled to have Yasser join our team as Regional Director for the Gulf Region. His extensive understanding of the Middle East’s cybersecurity landscape combined with his leadership expertise will play a vital part in driving forward our commitment to the region,” said Mazen Adnan Dohaji, Vice President and General Manager, IMETA, LogRhythm | Exabeam. “Yasser’s proven track record of driving growth and fostering local innovation will undoubtedly be a tremendous asset to our team as we focus on expanding our presence to serve the evolving needs of the market.”
Within his role, Ali will provide expert guidance, enabling LogRhythm | Exabeam customers to benefit from its self-hosted LogRhythm SIEM, cloud-native New-Scale Security Operations Platform, and advanced behavioral analytics products. His knowledge of the region will help organizations leverage localized solutions that align with the unique regulatory and technological needs of the Gulf.
“I am excited to take on this role at such a pivotal time for cybersecurity in the Gulf. As rapid digitalization accelerates, the demand for advanced, AI-driven solutions continues to grow,” said Yasser Ali, Regional Director, Gulf Region,LogRhythm | Exabeam. “It is clear that LogRhythm | Exabeam is committed to driving new value in the Middle East through recent launches, updates, and innovation. I look forward to building on this continuous momentum and empowering the Gulf with dedicated security tools and strategies that strengthen threat detection, investigation, and response (TDIR).”
The strategic hire follows the recent availability of the cloud-native New-Scale Platform in the KSA. Built on Google Cloud, the platform leverages the Dammam Google Cloud region (me-central2) to meet the demand for growing cloud-native security requirements.
About LogRhythm | Exabeam
LogRhythm | Exabeam is a global cybersecurity leader that delivers AI-driven security operations. High-integrity data ingestion, powerful analytics, and workflow automation power the industry’s most advanced self-hosted and cloud-native security operations platform for threat detection, investigation, and response (TDIR). With a history of leadership in SIEM and UEBA, and a legacy rooted in AI, LogRhythm | Exabeam empowers global security teams to combat cyberthreats, mitigate risk, and streamline security operations. Learn more at www.exabeam.com.
LogRhythm | Exabeam Appoints Yasser Ali as Regional Director for Saudi Arabia and the Gulf Region to Support Local Cybersecurity Requirements
Ali brings over two decades of experience in the IT industry at AmiViz, Intel Security, and 3Com to LogRhythm | Exabeam
Riyadh, Kingdom of Saudi Arabia, 11 November 2024 – LogRhythm | Exabeam, a global cybersecurity leader that delivers AI-driven security operations, has appointed Yasser Ali as its Regional Director for Saudi Arabia and Gulf Region. The strategic appointment provides dedicated, on-the-ground support to LogRhythm | Exabeam customers and partners across the Gulf region, including the Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Qatar, Bahrain, Oman, Kuwait, Iraq, and Jordan. Ali will play an instrumental role in strengthening the region’s cybersecurity foundation and mitigating evolving cyberthreats.
Ali brings more than 24 years of IT industry experience to the role, previously holding managerial positions at AmiViz, Intel Security, and 3Com spanning across locations including Egypt, the KSA, and North Africa. As Regional Director for the Gulf Region, he will oversee operations, develop strategic initiatives, and deliver tailored solutions to address unique cybersecurity challenges in the Gulf. He will apply his security information and event management (SIEM) industry expertise to enable local organizations to access the most innovative security operations solutions.
“We are thrilled to have Yasser join our team as Regional Director for the Gulf Region. His extensive understanding of the Middle East’s cybersecurity landscape combined with his leadership expertise will play a vital part in driving forward our commitment to the region,” said Mazen Adnan Dohaji, Vice President and General Manager, IMETA, LogRhythm | Exabeam. “Yasser’s proven track record of driving growth and fostering local innovation will undoubtedly be a tremendous asset to our team as we focus on expanding our presence to serve the evolving needs of the market.”
Within his role, Ali will provide expert guidance, enabling LogRhythm | Exabeam customers to benefit from its self-hosted LogRhythm SIEM, cloud-native New-Scale Security Operations Platform, and advanced behavioral analytics products. His knowledge of the region will help organizations leverage localized solutions that align with the unique regulatory and technological needs of the Gulf.
“I am excited to take on this role at such a pivotal time for cybersecurity in the Gulf. As rapid digitalization accelerates, the demand for advanced, AI-driven solutions continues to grow,” said Yasser Ali, Regional Director, Gulf Region,LogRhythm | Exabeam. “It is clear that LogRhythm | Exabeam is committed to driving new value in the Middle East through recent launches, updates, and innovation. I look forward to building on this continuous momentum and empowering the Gulf with dedicated security tools and strategies that strengthen threat detection, investigation, and response (TDIR).”
The strategic hire follows the recent availability of the cloud-native New-Scale Platform in the KSA. Built on Google Cloud, the platform leverages the Dammam Google Cloud region (me-central2) to meet the demand for growing cloud-native security requirements.
About LogRhythm | Exabeam
LogRhythm | Exabeam is a global cybersecurity leader that delivers AI-driven security operations. High-integrity data ingestion, powerful analytics, and workflow automation power the industry’s most advanced self-hosted and cloud-native security operations platform for threat detection, investigation, and response (TDIR). With a history of leadership in SIEM and UEBA, and a legacy rooted in AI, LogRhythm | Exabeam empowers global security teams to combat cyberthreats, mitigate risk, and streamline security operations. Learn more at www.exabeam.com.
D&L Garage Doors is pleased to announce its comprehensive custom garage door solutions, offering Portland homeowners an opportunity to elevate their homes’ style and functionality. Focusing on tailored designs, high-quality materials, and smart technology integration, D&L Garage Doors brings an unmatched level of expertise to every project.
A custom garage door does more than enhance curb appeal—it adds value and boosts security, making it a sound investment for homeowners. Whether clients prefer the modern look of aluminum, the strength of steel, or the classic charm of wood, D&L Garage Doors offers a range of materials and finishes to create a perfect match for any home.
Smart technology and energy efficiency are also central to D&L’s custom solutions. Homeowners can select advanced features like Wi-Fi-connected openers, enabling remote monitoring and control from a smartphone, adding an extra layer of convenience and security. Additionally, insulated doors support energy savings, helping to regulate temperature and reduce heating and cooling costs.
Beyond aesthetics and technology, D&L emphasizes the importance of professional installation. The experienced team at D&L Garage Doors ensures every custom door is installed with precision and safety in mind, providing warranties and support for long-term peace of mind.
“Custom garage doors are more than a visual upgrade—they’re a smart investment in security, energy efficiency, and lasting curb appeal for Portland homes,” said a D&L Garage Doors representative.
For homeowners interested in transforming their home’s look and functionality, D&L Garage Doors offers expert consultations to guide clients through the design and installation process. To learn more about custom garage doors and schedule a consultation, visit the D&L Garage Doors website.
New IAG Cargo winter schedule delivers 5% increase in weekly rotations to Africa and the Middle East, including the return of services from London to Jeddah
Seven additional flights per week to Miami from London Heathrow and a resumption of the same service to Dublin
Latin America to see three more weekly flights to Sao Paulo from London Heathrow
IAG Cargo customers can benefit from the new 2024-25 winter schedule until March 2025
31.10.24, London: IAG Cargo, the cargo division of International Airlines Group (IAG), has announced its new 2024-25 winter schedule, which includes increased services to key destinations across the world.
The new schedule will see IAG Cargo deliver a 5% increase in weekly rotations to Africa and the Middle East, including the return of the London Heathrow (LHR) / Jeddah (JED) route operating six times a week. Key transatlantic routes will also see a boost in capacity, including an additional seven flights to Miami (MIA) from London Heathrow each week, representing a two-fold increase, and a resumption of the same service from Dublin (DUB), which will run three times weekly.
Beginning at the end of October 2024, IAG Cargo’s global customer base will benefit from the additional capacity until the end of March 2025.
Latin America will see three more weekly flights to Sao Paulo (GRU) from London Heathrow and an additional three services per week from Madrid (MAD). This extra capacity will be supplemented by six more services each week to Buenos Aires (EZE) from Madrid and Barcelona (BCN), as well as four more weekly rotations from the Spanish capital to Santo Domingo (SDQ).
“The final three months of the calendar year are always an incredibly busy time for air cargo, and the increased frequency and capacity across our global network will boost the options available to our customers who trust IAG Cargo to deliver its vital role in the supply chain.”
Out of London, IAG Cargo offers capacity to six continents with over 600 weekly wide-body services. Additionally, Dublin serves as a gateway to North America, boasting over 80 weekly wide-body rotations. The business now offers over 240 weekly wide-body services connecting Madrid and Barcelona with destinations across North America, Latin America and the Caribbean.
New IAG Cargo winter schedule delivers 5% increase in weekly rotations to Africa and the Middle East, including the return of services from London to Jeddah
Seven additional flights per week to Miami from London Heathrow and a resumption of the same service to Dublin
Latin America to see three more weekly flights to Sao Paulo from London Heathrow
IAG Cargo customers can benefit from the new 2024-25 winter schedule until March 2025
31.10.24, London: IAG Cargo, the cargo division of International Airlines Group (IAG), has announced its new 2024-25 winter schedule, which includes increased services to key destinations across the world.
The new schedule will see IAG Cargo deliver a 5% increase in weekly rotations to Africa and the Middle East, including the return of the London Heathrow (LHR) / Jeddah (JED) route operating six times a week. Key transatlantic routes will also see a boost in capacity, including an additional seven flights to Miami (MIA) from London Heathrow each week, representing a two-fold increase, and a resumption of the same service from Dublin (DUB), which will run three times weekly.
Beginning at the end of October 2024, IAG Cargo’s global customer base will benefit from the additional capacity until the end of March 2025.
Latin America will see three more weekly flights to Sao Paulo (GRU) from London Heathrow and an additional three services per week from Madrid (MAD). This extra capacity will be supplemented by six more services each week to Buenos Aires (EZE) from Madrid and Barcelona (BCN), as well as four more weekly rotations from the Spanish capital to Santo Domingo (SDQ).
“The final three months of the calendar year are always an incredibly busy time for air cargo, and the increased frequency and capacity across our global network will boost the options available to our customers who trust IAG Cargo to deliver its vital role in the supply chain.”
Out of London, IAG Cargo offers capacity to six continents with over 600 weekly wide-body services. Additionally, Dublin serves as a gateway to North America, boasting over 80 weekly wide-body rotations. The business now offers over 240 weekly wide-body services connecting Madrid and Barcelona with destinations across North America, Latin America and the Caribbean.
Collaboration to Enhance Service Delivery, Customer Experience, and Align with UAE’s National AI Strategy
Netcracker Technology, a leading provider of innovative AI and telecom solutions, and du, a prominent telecom and digital services provider in the United Arab Emirates, have announced a strategic partnership aimed at leveraging artificial intelligence to foster innovation and elevate the digital customer experience. The companies will collaborate to develop cutting-edge GenAI (Generative AI) use cases that align with the UAE’s National AI Strategy 2031, underscoring their commitment to leading the next phase of digital transformation in the telecommunications sector.
The partnership was formalized during GITEX Global 2024, where executives from both companies signed a Memorandum of Understanding (MoU) for a multi-year program. This initiative is part of du’s pledge to the UAE’s National AI Strategy, focusing on incorporating the power of AI into key industry verticals. The collaboration marks a significant step forward in transforming customer experiences through advanced technology and redefining service standards across the region.
Driving Innovation with GenAI Telco Solutions
Netcracker’s GenAI Telco Solution will play a central role in enhancing du’s capabilities in automation, service delivery, and customer interaction. By integrating these advanced AI technologies, du aims to develop innovative solutions that will not only improve operational efficiency but also create a personalized and seamless digital experience for its customers.
“Our commitment to the UAE’s AI strategy has encouraged us to be forward-thinking and push the boundaries of what’s possible as we bring advanced technology to practical use cases within our business,” said Fahad Al Hassawi, CEO of du. “Through our ongoing partnership with Netcracker, we look forward to creating applications that will deliver positive benefits to our customers and society as a whole.”
Netcracker’s AI-driven platform, combined with du’s operational expertise, will lead to the development of use cases that enhance automation capabilities—reshaping how customer interactions are managed and improving service responsiveness. These initiatives will include features such as personalized assistance, increased accuracy in self-care requests, and multilingual support for digitally assisted conversations, thus providing a consistent and enhanced customer experience.
A Strategic Alliance Aligned with the UAE’s Vision
The UAE’s National AI Strategy 2031 aims to position the country as a global leader in artificial intelligence by integrating AI across various sectors to improve efficiency and productivity. Netcracker and du’s partnership is in direct alignment with this vision, focusing on the implementation of AI solutions that elevate customer engagement and enhance service quality.
“We are excited to enter into this engagement that leverages our revolutionary GenAI offering to create real-world scenarios that will allow du to create a truly digital experience for its customers,” said Andrew Feinberg, Chairman & CEO at Netcracker. “We are honored to continue our strong partnership with du as we work closely together to elevate its business now and for the future.”
Benefits for du’s Customers
The collaboration between Netcracker and du is designed to drive value directly to du’s customers. By leveraging GenAI, du is set to provide:
Personalized Customer Experiences: AI-driven interactions that adapt to individual customer needs, ensuring a more tailored approach to customer care.
Multilingual Support: Enhanced capabilities to communicate with customers in multiple languages, making customer support more accessible.
Efficient Service Delivery: Improved automation will allow du to respond faster to customer inquiries and self-care requests, ensuring a seamless digital experience.
Through the integration of Netcracker’s GenAI Telco Solution, du is enhancing its capacity to deliver a high level of precision and consistency across customer touchpoints, ultimately redefining the digital experience for its user base.
Accelerating Digital Transformation in Telecommunications
As the telecommunications industry undergoes rapid transformation, partnerships like the one between Netcracker and du are critical to staying ahead of emerging trends. The integration of AI, particularly GenAI, into telecom services is becoming a game-changer for operators seeking to enhance operational efficiency, customer engagement, and business growth.
Netcracker’s expertise in AI, 5G monetization, and automation technologies has enabled it to become a key partner for service providers worldwide. This partnership with du further cements Netcracker’s role in accelerating the digital transformation of the telecom industry in the Middle East, helping service providers transition into more agile and customer-centric organizations.
About Netcracker Technology
Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture, and resources to help service providers around the world transform their businesses to thrive in the digital economy. With a focus on cutting-edge technological advancements—including AI, automation, and 5G monetization—Netcracker has supported its customers’ transformation goals for more than three decades, advancing the telco-to-techco evolution and ensuring business growth and profitability. For more information, visit www.netcracker.com.
Conclusion
The strategic partnership between Netcracker and du marks a significant development in the Middle East’s telecommunications landscape. By aligning with the UAE’s National AI Strategy 2031 and focusing on innovative GenAI use cases, the two companies are set to redefine digital customer experiences and elevate service delivery standards. Through this collaboration, du’s customers will benefit from a more personalized, efficient, and accessible telecom service, positioning the company at the forefront of digital transformation in the region.
Collaboration to Enhance Service Delivery, Customer Experience, and Align with UAE’s National AI Strategy
Netcracker Technology, a leading provider of innovative AI and telecom solutions, and du, a prominent telecom and digital services provider in the United Arab Emirates, have announced a strategic partnership aimed at leveraging artificial intelligence to foster innovation and elevate the digital customer experience. The companies will collaborate to develop cutting-edge GenAI (Generative AI) use cases that align with the UAE’s National AI Strategy 2031, underscoring their commitment to leading the next phase of digital transformation in the telecommunications sector.
The partnership was formalized during GITEX Global 2024, where executives from both companies signed a Memorandum of Understanding (MoU) for a multi-year program. This initiative is part of du’s pledge to the UAE’s National AI Strategy, focusing on incorporating the power of AI into key industry verticals. The collaboration marks a significant step forward in transforming customer experiences through advanced technology and redefining service standards across the region.
Driving Innovation with GenAI Telco Solutions
Netcracker’s GenAI Telco Solution will play a central role in enhancing du’s capabilities in automation, service delivery, and customer interaction. By integrating these advanced AI technologies, du aims to develop innovative solutions that will not only improve operational efficiency but also create a personalized and seamless digital experience for its customers.
“Our commitment to the UAE’s AI strategy has encouraged us to be forward-thinking and push the boundaries of what’s possible as we bring advanced technology to practical use cases within our business,” said Fahad Al Hassawi, CEO of du. “Through our ongoing partnership with Netcracker, we look forward to creating applications that will deliver positive benefits to our customers and society as a whole.”
Netcracker’s AI-driven platform, combined with du’s operational expertise, will lead to the development of use cases that enhance automation capabilities—reshaping how customer interactions are managed and improving service responsiveness. These initiatives will include features such as personalized assistance, increased accuracy in self-care requests, and multilingual support for digitally assisted conversations, thus providing a consistent and enhanced customer experience.
A Strategic Alliance Aligned with the UAE’s Vision
The UAE’s National AI Strategy 2031 aims to position the country as a global leader in artificial intelligence by integrating AI across various sectors to improve efficiency and productivity. Netcracker and du’s partnership is in direct alignment with this vision, focusing on the implementation of AI solutions that elevate customer engagement and enhance service quality.
“We are excited to enter into this engagement that leverages our revolutionary GenAI offering to create real-world scenarios that will allow du to create a truly digital experience for its customers,” said Andrew Feinberg, Chairman & CEO at Netcracker. “We are honored to continue our strong partnership with du as we work closely together to elevate its business now and for the future.”
Benefits for du’s Customers
The collaboration between Netcracker and du is designed to drive value directly to du’s customers. By leveraging GenAI, du is set to provide:
Personalized Customer Experiences: AI-driven interactions that adapt to individual customer needs, ensuring a more tailored approach to customer care.
Multilingual Support: Enhanced capabilities to communicate with customers in multiple languages, making customer support more accessible.
Efficient Service Delivery: Improved automation will allow du to respond faster to customer inquiries and self-care requests, ensuring a seamless digital experience.
Through the integration of Netcracker’s GenAI Telco Solution, du is enhancing its capacity to deliver a high level of precision and consistency across customer touchpoints, ultimately redefining the digital experience for its user base.
Accelerating Digital Transformation in Telecommunications
As the telecommunications industry undergoes rapid transformation, partnerships like the one between Netcracker and du are critical to staying ahead of emerging trends. The integration of AI, particularly GenAI, into telecom services is becoming a game-changer for operators seeking to enhance operational efficiency, customer engagement, and business growth.
Netcracker’s expertise in AI, 5G monetization, and automation technologies has enabled it to become a key partner for service providers worldwide. This partnership with du further cements Netcracker’s role in accelerating the digital transformation of the telecom industry in the Middle East, helping service providers transition into more agile and customer-centric organizations.
About Netcracker Technology
Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture, and resources to help service providers around the world transform their businesses to thrive in the digital economy. With a focus on cutting-edge technological advancements—including AI, automation, and 5G monetization—Netcracker has supported its customers’ transformation goals for more than three decades, advancing the telco-to-techco evolution and ensuring business growth and profitability. For more information, visit www.netcracker.com.
Conclusion
The strategic partnership between Netcracker and du marks a significant development in the Middle East’s telecommunications landscape. By aligning with the UAE’s National AI Strategy 2031 and focusing on innovative GenAI use cases, the two companies are set to redefine digital customer experiences and elevate service delivery standards. Through this collaboration, du’s customers will benefit from a more personalized, efficient, and accessible telecom service, positioning the company at the forefront of digital transformation in the region.
Oversubscribed Capital Increase Aims to Bolster Private Equity and Private Credit Opportunities in Saudi Arabia and the GCC
29 October 2024, Dubai — Gulf Islamic Investments (GII), a leading Shari’ah-compliant global alternative investment firm, has announced the successful closure of a $100 million capital increase. This influx of growth capital, which was significantly oversubscribed, provides renewed opportunities for investment in promising private equity (PE) and private credit projects across the Gulf Cooperation Council (GCC) region, further solidifying GII’s ambition to expand its footprint and enhance its strategic presence in the Kingdom of Saudi Arabia and beyond.
The $100 million capital raise comes ahead of the Financial Investment Initiative (FII8), scheduled to take place in Riyadh from October 29 to 31, 2024. The initiative is expected to provide a major platform for global investors and business leaders to engage in high-level discussions about opportunities and challenges in Saudi Arabia’s evolving investment landscape, underscoring the significance of the Kingdom as a hub for future investment.
The recent capital-raising effort saw participation from leading shareholders in GII, along with contributions from several new investors, including one of the largest Saudi institutions, the Al Nahdi family office, and the Sharjah Investment and Development Authority (Shurooq). This strong endorsement from established financial players further underscores the growing investor confidence in GII’s robust portfolio and strategic growth plans.
Expanding Horizons Across the GCC
With over $4.5 billion in assets under management (AUM), GII has established itself as a key player in the region’s alternative investment ecosystem, actively pursuing opportunities that create long-term value for investors. The new capital injection is poised to accelerate GII’s ongoing projects in sectors such as healthcare, logistics, food production, and education, with a special focus on the Kingdom of Saudi Arabia, which is rapidly transforming under its Vision 2030 initiative. This initiative seeks to diversify the Kingdom’s economy away from oil dependency by fostering growth in key sectors like tourism, healthcare, logistics, and entertainment.
GII has consistently demonstrated its commitment to tapping into high-growth sectors within the region. Notably, the firm has pursued key investments in strategic sectors, including its recent partnerships with Brookfield Asset Management to acquire a majority stake in GEMS Education, one of the UAE’s most prestigious education networks. Furthermore, GII divested from its UAE logistics network earlier this year, a move that highlighted the firm’s focus on optimizing its portfolio to capitalize on new and emerging growth areas.
In Saudi Arabia, GII has taken major steps in expanding its presence, particularly through investments in the healthcare sector. GII acquired a majority share in Al Meswak Dental Clinics, which is the largest network of dental and dermatology centers in Saudi Arabia. This investment positions GII strategically in one of the most crucial segments of the healthcare sector, catering to the growing demand for quality healthcare services in the Kingdom. Additionally, GII holds a significant stake in Abeer Medical Company, which operates numerous healthcare facilities in the Gulf.
The firm has also delved into the food production industry, which aligns with regional priorities regarding food security and sustainability. GII has launched the GreenCorp platform to support investments in food production and processing, with projects such as Badia Farms, a hydroponic agricultural enterprise, and Emad Bakeries in Jeddah, which focuses on bakery production. These ventures represent GII’s efforts to align its investment strategy with sustainability goals and contribute to food security in the region.
Beyond Saudi Arabia and the UAE, GII’s reach extends into India, where the firm runs two private equity funds focused on the dynamic and fast-growing Indian market. GII is evaluating additional opportunities in the Indian private equity space, highlighting its ambition to further diversify geographically and tap into new emerging markets.
Strengthening the Balance Sheet for Future Growth
The newly raised capital will enable GII to continue building on its current investments across multiple industries. Mohammed Alhassan, co-founder and co-CEO of GII Group, noted, “This additional capital raise strengthens our balance sheet further, on the back of GII’s existing investments in GCC healthcare, food production, and logistics ventures. The new growth capital will support projects in the Kingdom under Vision 2030, adding further foreign direct investment (FDI) and creating additional jobs for Saudi citizens, along with other GCC projects being developed currently.”
Pankaj Gupta, GII’s co-founder and co-CEO, emphasized the significance of the Financial Investment Initiative in Riyadh, stating, “FII provides an important opportunity to discuss our business partnerships and our commitment to investing in Saudi Arabia’s rapidly expanding economy, while bringing attractive returns and definitive benefits for our investors and shareholders. We also aim to discuss and develop new regional investment projects during the conference, which serves as a key platform for nurturing business relationships and exploring collaborative growth opportunities.”
Gupta also highlighted GII’s intention to expand further within the Arabian Gulf through acquisitions and co-investments with Saudi and other GCC investors. He stated, “Our growth strategy is anchored in forming long-term, meaningful partnerships that allow us to leverage synergies across sectors and regions, thereby contributing to the economic transformation envisioned by the region’s leadership.”
About Gulf Islamic Investments
Founded with the vision of providing Shari’ah-compliant alternative investments, Gulf Islamic Investments is a global leader in the alternative investment space. With over $4.5 billion in assets under management, GII aims to achieve superior, sustainable returns for its investors and shareholders by investing in well-curated growth and income-generating opportunities.
GII’s mission is underpinned by the philosophy of ‘innovation with a purpose,’ with an emphasis on building sustainable ecosystems that generate long-term value for all stakeholders involved. The firm actively invests in a diverse range of asset classes, including real estate, private equity, and private credit/debt, with a key focus on sectors poised for rapid growth and impact.
GII’s client network includes ultra-high-net-worth individuals (UHNWIs), family offices, banks, institutions, and sovereign wealth funds across the GCC and Asia. The firm’s UAE operations are regulated by prominent authorities, including the Securities and Commodities Authority (SCA), the Dubai Financial Services Authority (DFSA), and the Financial Services Regulatory Authority (FSRA). In Saudi Arabia, GII operates as Gulf International Investment Company, regulated by the Kingdom’s Capital Market Authority.
A Strategic Path Forward
The $100 million capital increase marks a significant milestone in GII’s journey, reinforcing its role as a vital player in the regional private equity and investment landscape. With a clear focus on identifying and seizing high-potential opportunities across healthcare, education, food production, and logistics, GII aims to be at the forefront of driving economic transformation in the Arabian Gulf.
As GII prepares to engage with regional and global partners at the Financial Investment Initiative in Riyadh, the firm remains steadfast in its commitment to contributing to the economic development and diversification of the GCC. By forging strong partnerships and deploying capital in line with regional priorities, GII continues to position itself as a catalyst for sustainable growth, innovation, and value creation in the region.