Enhancing business agility through global employee experience transformation

Inter IKEA Group, the franchiser of 460 IKEA stores in 62 global markets, is leveraging modern Human Capital Management (HCM) technology to optimize customer experience and ensure business growth. Partnering with Workday, Inc., a leading provider of enterprise cloud applications for finance and human resources, Inter IKEA has been transforming its employee experience for over five years.

With a focus on affordability and sustainability, Inter IKEA is dedicated to providing an omnichannel experience for customers. Through the use of digital technology, the company has been able to develop new product designs, store formats, and distribution methods to enhance accessibility for customers worldwide.

Improving customer experience is a top priority for Inter IKEA, who recognizes the importance of hiring and retaining skilled employees. The company is committed to offering clear career paths and personal growth opportunities to foster a lifelong learning mindset among its workforce. By investing in employee training and development, Inter IKEA aims to equip its employees with the skills and competencies needed to succeed in the future.

Amela Delic, digital transformation manager at Inter IKEA, emphasizes the significance of employee experience in the company’s success. By leveraging Workday HCM’s real-time insights, Inter IKEA can optimize its employee experience and build a future-proof organization.

Utilizing machine learning technology, Inter IKEA is implementing a competency-based workforce strategy to align talent with opportunities and address skills gaps. Richard Doherty, Senior Director Product Marketing EMEA at Workday, highlights the importance of investing in employee engagement to drive business success, citing Gallup research on workplace engagement.

By prioritizing employee experience and leveraging modern technology, Inter IKEA is positioning itself for sustainable growth and success in the competitive retail market.


More from this stream


Cori Korn Joins Schmidt Associates as New Business Development Representative

Indianapolis – Schmidt Associates, a leading Midwest architectural and engineering firm, is thrilled to announce the addition of Cori Korn, CFRM to the position of business development...

‘Container throughput rises in March’

The Northwest Seaport Alliance’s (NWSA) has reported that container volumes reached 261,495 TEU in March, marking an 8.5 per cent growth over the same month in 2023. Year-to-date (YTD) volume...

Get Discounts on Sustainable Tech and Home Products with Earth Day Deals 2024

Avocado is currently offering significant savings on its range of organic, vegan, and eco-friendly mattresses. Customers can save as much as $1,650 on the Green and Luxury mattresses. In addition to...

Powerful Image Editing Tool for Professionals and Hobbyists

GIMP.org, the official website of GNU Image Manipulation Program (GIMP), continues to be one of the go-to resources for image editing enthusiasts worldwide. With its robust feature set and...

New Space Combat Standards Set by Star Wars Outlaws

Massive Entertainment’s latest venture into the Star Wars universe, Star Wars Outlaws, promises an exhilarating space combat experience that’s both accessible and action-packed. Julian Gerighty, the......

Delivering Dynamic News and Entertainment to the Audience

NDR, short for Norddeutscher Rundfunk, is a prominent public broadcasting organization based in Northern Germany. As part of their commitment to providing reliable news and engaging content to their...