An AI-powered self-checkout technology is being tested at Dartmouth Tuck School of Business in an effort to speed up the checkout process. Mashgin’s kiosks, which use AI-powered computer vision, can ring up items up to 10 times faster than traditional checkout methods, with average transaction times between 10 and 15 seconds.
Amelia Heidenreich, general manager of Tuck Dining and Catering, stated that after a successful pilot in an unmanned convenience store, they have added a second unit to their dining hall to enhance service speed. The positive feedback from students may lead to further deployment of the technology.
Currently, Mashgin’s kiosks are in use at over 3,700 locations, including universities, major league sports stadiums, convenience stores, and corporate dining facilities across the U.S. Brandon Scott, Mashgin’s vice president of sales, emphasized the importance of improving the checkout experience for students and employees, highlighting the potential time-saving benefits of the technology.
The partnership with Dartmouth’s Tuck School of Business is seen as a significant step in expanding the reach of Mashgin’s self-checkout technology and improving the overall customer experience.
